Privacy notice

Last updated 9 November 2026.

What we collect

When you send a request we collect what you type: your name, email, optional phone number, ZIP code or town, the type of care, children's ages, timing and any notes. We also record the page you sent it from, the time, the wording of the consent you agreed to, and a one-way hashed version of your IP address to prevent spam. Please don't send sensitive information such as health details or ID numbers.

How we use it

A person at Nanny.co reviews your request. If you ticked the consent box, we may share your request and contact details with up to 3 nanny agencies that serve your area so they can contact you about it. We don't sell your details or use them for unrelated marketing.

Agencies we share with

Agencies are independent businesses and handle your details under their own privacy policies. You decide whether to go ahead with any of them.

How long we keep it

Up to 24 months, then we delete it. You can ask us to delete it sooner.

Your rights

Depending on where you live (for example under the CCPA/CPRA in California, other US state privacy laws, or the GDPR in Europe), you may have the right to access, correct or delete your information, or withdraw consent to sharing. Email [email protected] or use our contact page.

If Nanny.co changes ownership

If Nanny.co or its assets are sold or transferred, your information may pass to the new owner, who must use it in line with this notice.

Cookies

We don't use advertising cookies. We may use privacy-friendly analytics to see which pages are useful.